Each apartment is soundproofed and features a balcony, a living room, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A flat-screen TV, a ceiling fan, and a hair dryer are also available. Weekly housekeeping is available.
Enjoy the outdoor swimming pool and spa tub as well as access to bike rentals. Other amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of car rentals on site.
13 Dec. 2023 by San Mateo Management
Hi Cameron,We are disappointed to read that our apartments did not meet your expectations. In future, please reach out to us during your stay so we can try and assist you with anything that is not meeting your expectations.
24 Aug. 2023 by San Mateo Management
Hello, thank you for your review and feedback and we are thrilled to hear that you could enjoy the fabulous airshow from your apartment. We hope to welcome you again in the future.Kind Regards,San Mateo Management
27 Aug. 2022 by San Mateo Management
Hi Ashely,Thank you for your feedback, unfortunately as you checked in at 8pm we couldn't personally welcome you as you checked in after-hours.Kind Regards,Management
11 Jan. 2022 by Management
Hello Amanda, Thank you for your feedback and for staying with us at San Mateo. At San Mateo we pride ourselves on the cleanliness of our apartments and complex, unfortunately dirt on the outside doors/windows is something we can't help due to the extreme rain and wind we are experiencing. With regards to the bathroom please in future notify us so we could have rectified any items right away . Kind Regards, Management
15 Jul. 2021 by Management
Hello, Thank you for your review of our apartments, we are thrilled to hear you enjoyed your stay with us. We hope to welcome you again.
5 Jul. 2021 by Management
Hi Anonymous, As we are boutique apartments we have set office hours which are stated on this booking site. If you are arriving late then you will check-in though our after-hours staff. We are only a call away if we could have assisted you with anything at all.
18 Jun. 2021 by Management
Hi Anonymous, We are sorry to read through a review that our apartments did not meet your expectations, cleanliness of our apartments and complex is something we pride ourselves on at San Mateo as you would be able to see from previous guests reviews. If something wasn't up to your standard in future please advise staff so this could have been rectified. Thank you. San Mateo Management
16 May 2021 by Management
Thank you for your fantastic feedback of our apartment, we hope to welcome you again.
San Mateo on Broadbeach offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at San Mateo on Broadbeach. Self parking is free.
Available in some public areas: Free WiFi
Free self parking
San Mateo on Broadbeach offers 29 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers. Flat-screen televisions are featured in guestrooms. Housekeeping is provided weekly.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. Onsite parties or group events are strictly prohibited.
For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.