"Good….but toilet paper is not enough…..because I stayed for over 2 weeks. I should buy them by myself…. " More
The café, Tom's Cafe, is open for breakfast and lunch. Enjoy the gym, outdoor tennis court, spa tub, and sauna. Added amenities include free WiFi in public areas and a coffee shop/cafe. There's also the convenience of free self parking.
Attractions within a 15-minute walk of this 3.5-star Broadbeach hotel include The Oasis and Gold Coast Convention and Exhibition Centre.
27 Feb. 2024 by Reception
Hi, we are not a hotel, this is a self contained apartment you stayed in. We give you a starter pack for your arrival and then you purchase replacements at either supermarket or we have for sale at reception. Thank you
1 Feb. 2024 by Neptune Team
Thank you for your review, we appreciate your feedback.
8 Oct. 2023 by Brett - Manager
Hi SandraSorry you did not enjoy your stay. Might be because you had more people staying in the apartment that was booked for. One of the blankets had to be thrown out as had nail polish and other liquids on it that could not be removed. You lost the apartment key until you found it late that afternoon which was too late as we then had to get new keys cut for the next guests.
11 Aug. 2023 by Elaine
Hi BalavantThanks so much for your fabulous review. We are so glad you enjoyed your stay.RegardsNeptune Resort
2 Jun. 2023 by Elaine
Thank you for your fabulous review.
26 May 2023 by Elaine
Thank you so much for your fabulous review.RegardsNeptune Resort
12 Apr. 2023 by Elaine
Hi ShannonThanks so much for your review, we are so glad you enjoyed your stay.RegardsNeptune Resort
3 Apr. 2023 by Elaine
Thank you for taking the time to leave a review.
18 Mar. 2023 by Elaine
Thank you for your fabulous review Kerrilyn, so glad you enjoyed your stay.
11 Feb. 2023 by Elaine
Thank you for your fabulous review.
There's a coffee shop/cafe on site. Public spaces have free WiFi. As a guest of Neptune Resort, you'll find an outdoor pool, an outdoor tennis court, a spa tub, and a sauna. A fitness center, a terrace, and tour/ticket assistance are also featured at Neptune Resort. Free self parking is available. This 3.5-star Gold Coast hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Neptune Resort offers 35 accommodations with washers/dryers and hair dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers. This Gold Coast hotel provides complimentary wireless Internet access. Cable television is provided. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.
Tom's Cafe - This café serves breakfast, lunch, and light fare.
Special check-in instructions:
The front desk is open during the following times:
This property's front desk is open during the following times:
WiFi is provided up to 500 MB per guestroom, per stay.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. The property is professionally cleaned.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.