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4.5 out of 5

"The location. However, the pillows were too big and a pair of men's underpants were left in the clothes dryer. Also, in my opinion (and my taste I r ... " More

By a verified traveller on Sun 25 Feb 2024

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Hotel Description

A luxury stay in Gold Coast awaits you at Mantra Broadbeach on the Park. Within just a 10-minute stroll, you'll find Gold Coast Convention and Exhibition Centre and Pacific Fair Shopping Centre. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with cable channels, and each apartment features a balcony, a sitting area, and WiFi. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include a jetted tub and free toiletries. A DVD player, a separate tub and shower, and a coffee/tea maker are also available. Weekly housekeeping is available.

Enjoy the gym, spa tub, sauna, and pool loungers. Additionally, you'll find laundry facilities, a terrace, and a garden. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Broadbeach aparthotel, you'll be 3.2 km (2 mi) from Surfers Paradise Beach and 3.5 km (2.2 mi) from Cavill Avenue.

1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$314* Per night/room 20 Mar. - 21 Mar.

2 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

3 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Mantra Broadbeach on the Park ratings based on 474 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Broadbeach on the Park

Everyone (208) Couples (149) Business (1) Family (117)
4 out of 5
The location. However, the pillows were too big and a pair of men's underpants were left in the clothes dryer. Also, in my opinion (and my taste I realise) there were too many nicknacks on every surface - no room for me to put anything down.

Posted by on 25 Feb. 2024

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Comment from Hotel Management

27 Feb. 2024 by Timur M. General Manager

Dear Sandra,Thank you very much for sharing your experience with us and we would certainly would be more careful with our procedures.We look forward to welcoming you back in the near future.Regards,

5 out of 5
Excellent service from the property manager

Posted by on 6 Feb. 2024

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Comment from Hotel Management

12 Feb. 2024 by Timur M. General Manager

Dear Craig,Thank you for choosing to stay with us and we look forward to welcoming you back in the near future.Regards,

5 out of 5
Enjoyed my room a lot. Nice 3 bedroom apartment and beautiful ocean views. Highly recommend

Posted by on 21 Jan. 2024

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Comment from Hotel Management

22 Jan. 2024 by Timur M. General Manager

Dear Dixon,Thank you for sharing your feedback with us and we are pleased to read you had a great stay at Mantra Broadbeach on the Park.We look forward to welcoming you back in the near future.Regards,

4 out of 5
I like the location,close to shops,the casino,and many restaurants.

Posted by on 5 Jan. 2024

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Comment from Hotel Management

17 Jan. 2024 by Timur M. General Manager

Dear Graham,Thank you very much for choosing to stay at the Mantra Broadbeach on the Park. We look forward to welcoming you back in the near future.Sincerely,Timur M.General Manager

5 out of 5

Posted by on 16 Dec. 2023

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Comment from Hotel Management

20 Dec. 2023 by Timur M. General Manager

Dear Richard,Thank you for choosing to stay at Mantra Broadbeach on the Park.We look forward to welcoming you back in the near future.Timur M. General Manager

5 out of 5
The 2 bedroom apartment we used was excellent value for us as a family. Kitchen facilities were excellent, plenty of room in the apartment with balcony space, bedrooms with comfortable beds and plenty of cloth hanging space, bathrooms very functional and clean. A most enjoyable stay for us and would recommend to others.

Posted by on 21 Nov. 2023

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Comment from Hotel Management

29 Nov. 2023 by Timur M. General Manager

Dear Geoff,Thank you for choosing to stay at Mantra Broadbeach on the Park. Thank you so much for your great review and we are pleased to read that you had an enjoyable stay with us. We look forward to welcoming you back in the near future.Kind Regards

1 out of 5
Services were terrible room not up to standard cutlery and crockery very dirty , Wouldn't stay there again,when I complaint to management they apologized but that's not how you keep customer's 🙁

Posted by on 6 Jul. 2023

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Comment from Hotel Management

28 Jul. 2023 by Timur M. General Manager

Dear Toula,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

4 out of 5
Great location, clean apartment

Posted by on 1 May 2023

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Comment from Hotel Management

3 May 2023 by Timur Mertalioglu, General Manager

Dear Cheryl,Thank you for sharing your experience with us and we are pleased to read you had an enjoyable stay with us.We look forward to welcoming you back again in the near future.

3 out of 5
The biggest dislike was the mould on the bathroom ceiling

Posted by on 8 Apr. 2023

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Comment from Hotel Management

10 Apr. 2023 by Timur Mertalioglu, General Manager

Dear Krystal,Thank you for sharing your experience with us and I do apologise for this to occur. Please rest assured we will be addressing this shortly with our team. Thank you for choosing to stay with us. .We look forward to welcoming you back.Regards,Timur M.

4 out of 5
Nice apartment and good location. One thing have to complain that is the internet was so so slow. Not to mention hard to get it connected, can you believe there's less than 1M speed in 2023? I thought I was back on 2003.

Posted by on 7 Apr. 2023

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Comment from Hotel Management

10 Apr. 2023 by Timur Mertalioglu, General Manager

Dear Joe,Thank you for sharing your experience with us and pleased to read that you enjoyed your stay with us. We are looking to upgrade our wifi soon and it is my big trust that this issue will be resolved soon. We look forward to welcoming you back.Regards,Timur M.

About the Mantra Broadbeach on the Park

Location 2685 Gold Coast Highway, Broadbeach, QLD 4218

Property Features

As a guest of Mantra Broadbeach on the Park, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Mantra Broadbeach on the Park. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Gold Coast aparthotel.

  • 42 guestrooms or units
  • 19 levels
  • Built in 2004
  • Poolside lounge chairs
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Kitchen
  • Laundry facilities
  • In-room childcare (surcharge)
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Parking

Free self parking

Transport

  • Metro station: Broadbeach South Light Rail Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mantra Broadbeach on the Park offers 42 accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with cable channels. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Sitting area
  • Jetted tub
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8:30 AM - 5:00 PM
  • Sunday - Sunday: 9:00 AM - 4:00 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:30 AM - 5:00 PM
  • Sunday - Sunday: 9:00 AM - 4:00 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. The property is professionally cleaned. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: AUD 25.00 per day (rates may vary)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • MANTRA Aparthotel BROADBEACH ON PARK
  • MANTRA BROADBEACH ON PARK
  • Mantra Broadbeach Park Aparthotel
  • Mantra Broadbeach On The Park Gold Coast
  • Mantra Broadbeach On The Park Hotel Broadbeach
  • Mantra Broadbeach Park
  • Mantra Broadbeach on the Park Aparthotel
  • Mantra Broadbeach on the Park Broadbeach
  • Mantra Broadbeach on the Park Aparthotel Broadbeach
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.