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Grand Lagoi Hotel Bintan

4.0 star property
Upscale hotel near the beach

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Grand Lagoi Hotel Bintan

Photo gallery for Grand Lagoi Hotel Bintan

Outdoor pool, pool umbrellas, pool loungers
Front of property
Deluxe Double or Twin Room, Garden View, Lakeside
2 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby sitting area

Overview of Grand Lagoi Hotel Bintan

Reviews
8.0

Very good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Jalan Gurindam Duabelas, Plot 27-29, Sebong Lagoi, Pulau, Bintan, Bintan Island, 29155
  • Popular LocationLagoi Bay Lake8 min drive
  • Popular LocationPlaza Lagoi9 min drive
  • Popular LocationLagoi Bay Beach9 min drive

Room options

View all photos for Premier Double or Twin Room

Premier Double or Twin Room

Premier Double or Twin Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free rollaway/extra beds
LED TV
Rainfall showerhead
  • 37 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Deluxe Double or Twin Room, Garden View, Lakeside

Deluxe Double or Twin Room, Garden View, Lakeside

Deluxe Double or Twin Room, Garden View, Lakeside

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bath and shower
Bathrobes
Hairdryer
Electric kettle
  • 37 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 76 sq m
  • Partial lake view
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Executive Room, Lake View, Lakeside

Executive Room, Lake View, Lakeside

Executive Room, Lake View, Lakeside

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bath and shower
  • 112 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Grand Double or Twin Room, Lake View, Lakeside

Grand Double or Twin Room, Lake View, Lakeside

Grand Double or Twin Room, Lake View, Lakeside

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Sofa bed
Separate bath and shower
Bathrobes
Hairdryer
  • 47 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Exterior
Cassia Bintan
Pool
Kitchen
Parking included
Free WiFi
4.3 out of 5, Excellent, (181)
The price is AU$198
for 1 night
includes taxes & fees
9 May - 10 May
Cassia Bintan

About the area

Bintan

A family-friendly stay in Bintan awaits you at Grand Lagoi Hotel Bintan. You'll be 4.2 km (2.6 mi) from Plaza Lagoi and 4.4 km (2.7 mi) from Lagoi Bay Beach. Highlights at this beach hotel include 2 restaurants, an outdoor swimming pool and free self-parking. .The restaurant, Grand Cafe, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, kids' club, karaoke and kids' swimming pool. Added amenities include free WiFi in public areas, a snack bar/deli and spa services. There's also free parking nearby, along with the convenience of a free area shuttle. .Sights within a 20-minute drive of this 4-property class Bintan hotel include Lagoi Bay Lake and Ria Bintan Golf Club.

What's nearby

  • Lagoi Bay Lake - 8 min drive
  • Plaza Lagoi - 9 min drive
  • Lagoi Bay Beach - 9 min drive
  • Laguna Bintan Golf Club - 11 min drive
  • Ria Bintan Golf Club - 19 min drive

Restaurants

  • Pujasera Lagoi - 9 min drive
  • Tree Tops - 13 min drive
  • Kelong Mangrove Restaurant - 23 min drive
  • Warung Yeah - 11 min drive
  • Hutan Bakau Seafood Restaurant Bintan - 16 min drive

About this property

Grand Lagoi Hotel Bintan

Upscale hotel near the beach
Grand Lagoi Hotel Bintan offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 3 meeting rooms available. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the family-friendly Grand Lagoi Hotel Bintan. You'll have access to the outdoor pool at a partner property. Self parking is free.

This 4-star Bintan hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 2015
  • Karaoke
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Outdoor picnic space
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Grand Lagoi Hotel Bintan offers 133 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. 40-inch LED televisions come with satellite channels.

Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries. This Bintan hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar7 Rooftop Bar & Grill
  • Grand Cafe

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No lift
  • Visual doorbell notification

More

  • 7 floors
  • Building
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Lagoi Hotel Bintan

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Swiss-Belhotel Lagoi Bay Bintan Hotel
Swiss-Belhotel Lagoi Bay Bintan
Grand Lagoi Hotel Nirwana Gardens Bintan
Village Resort Grand
Grand Lagoi Hotel Nirwana Gardens
Grand Lagoi Nirwana Gardens Bintan
Grand Lagoi Nirwana Gardens
Grand Lagoi Village
Village Resort Grand Lagoi
Grand Lagoi Hotel By Willson
Grand Lagoi Hotel Bintan Hotel
Grand Lagoi Hotel Bintan Bintan
Grand Lagoi Hotel by Nirwana Gardens
Grand Lagoi Hotel Bintan Hotel Bintan

Frequently asked questions

What is the cancellation policy at Grand Lagoi Hotel Bintan?

Grand Lagoi Hotel Bintan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Lagoi Hotel Bintan?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Grand Lagoi Hotel Bintan on 28 Apr 2024 start from AU$215.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Lagoi Hotel Bintan?

Yep, Grand Lagoi Hotel Bintan has a free self car park.

Are there any beaches close to Grand Lagoi Hotel Bintan?

The closest beach to Grand Lagoi Hotel Bintan is Desaru Beach (41.8 km).

Is there a spa on site at Grand Lagoi Hotel Bintan?

There's no onsite spa, but this property does offer services like massages.

Does Grand Lagoi Hotel Bintan have a pool?

Grand Lagoi Hotel Bintan has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Is there a free airport shuttle available at Grand Lagoi Hotel Bintan?

No, Grand Lagoi Hotel Bintan does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Lagoi Hotel Bintan?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Lagoi Hotel Bintan?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Lagoi Hotel Bintan?

No, pets and service animals are not allowed.

Grand Lagoi Hotel Bintan Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 42 out of 166 reviews" "
Rating 8 - Good. 85 out of 166 reviews" "
Rating 6 - Okay. 30 out of 166 reviews" "
Rating 4 - Poor. 6 out of 166 reviews" "
Rating 2 - Terrible. 3 out of 166 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Dirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Bharat

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The stay was ok, too noise many a times. Breakfast options are limited. Not much options of dining nearby.
Stayed 1 night in Jul 2023

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Sirsendu

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ordinary stay for a 4-star hotel
The hotel looked novice in their approach specially for booking. After booking with the credit card details, they kept on asking me for the card to charge me. This was ridiculous. Second, wi-fi signal was pathetic and moreover they limited it to only 2 device per room. People travelling with kids need to take note of this, whether you want or sacrifice the wi-fi for the kids. Third, breakfast buffet was very minimal and difficult to make choices out of the limited options.
Stayed 2 nights in Apr 2023

8/10 Good

Eric

Travelled with family
Liked: Staff & service
The roof top restaurant was closed for event for the 2 days of my stay , rather disppointed ! The housekeeper did not sweep the floor after make up room , can see dirt all around . Never provide a connecting room for us say is fully book but during the 2 days I hardly see more than 10 paxs .
Stayed 2 nights in Jan 2023

6/10 Okay

Samarth

Travelled with group
Liked: Cleanliness
The property was clean and huge located in an isolated place far away from all the happening places The internet was disruptive though food was not that great
Stayed 1 night in Jan 2023

8/10 Good

Ai Feng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice break at Bintan
Big Room size and comfortable bed. Breakfast provided. Air Con is very cold. After adjusting fan speed and increasing the temperature did not help. Stayed for a night so did not raise it to management for assistance Prefer to have soft fabric bedroom slipper instead of hard rubber ones.
Stayed 1 night in Jan 2023

8/10 Good

Samuel

Stayed 2 nights in Jan 2023

6/10 Okay

SSI

Liked: Cleanliness, staff & service
Water Heater issues on arrival, room request asking for a queen bed but given 2 single beds.
Stayed 2 nights in Dec 2022