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4.0 out of 5

"Could smell smoke all through the lobby as people can smoke directly outside the front entrance - it was unpleasant " More

By a verified traveller on Sun 24 Mar 2024

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Hotel Description

A luxury stay in the heart of Adelaide awaits you at Hilton Adelaide. Within steps you'll find Adelaide Central Market and Victoria Square. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a 24-hour gym.

The restaurant, Coal Cellar + Grill, serves local cuisine and is open for breakfast, lunch, and dinner. The Collins Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the outdoor tennis court and pool loungers. 23681 square feet (2200 square meters) of event facilities include 19 meeting rooms and conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Places within a short walk of this Adelaide Central Business District hotel include Her Majesty's Theater and Rundle Mall is within 15 minutes.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$194* Per night/room 22 Apr. - 23 Apr.

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Adelaide ratings based on 385 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Adelaide

Everyone (244) Couples (65) Family (52)
5 out of 5
Could smell smoke all through the lobby as people can smoke directly outside the front entrance - it was unpleasant

Posted by on 24 Mar. 2024

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1 out of 5
Bad

Posted by on 3 Mar. 2024

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Comment from Hotel Management

4 Mar. 2024 by Hilton

Dear Ayhan,I appreciate your rating. I did note your low score and I apologise that you were disappointed in certain aspects of your stay.I hope to welcome you back again in the future for a more positive stay.Kind RegardsDavid WainGeneral Manager

1 out of 5
We didn’t enjoy our time staying at this hotel. The bathroom is awful, very old, very small where the tub and shower is together and needs renovation. The staff at the reception was not great and helpful. Finding Parking around the hotel is really hard and expensive. What has been posted online by the hotel and the reality doesn’t match.

Posted by on 1 Mar. 2024

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Comment from Hotel Management

3 Mar. 2024 by Hilton

Dear Timnit,Thank you for your constructive feedback.I did note your disappointment with the standard of your recent stay, and I sincerely apologise that it wasn't what you expected. We are an older hotel and we therefore do have renovations in place to upgrade the guest facilities over time. Due to our location, we have limited space and therefore we don't have room for parking on site. Arrangement are in place with the local car park to ensure we can offer valet parking to our guests.I hope to welcome you back in the future for a more positive stay.Kind RegardsDavid WainGeneral Manager

4 out of 5
I liked the foyer, bar and dining options. Service was exceptional expect for our last night dinner. The rooms are aged, old bathrooms, noisy air-conditioning that was not cold and TV not even mounted on the wall. It was very inconvienent not having on site parking, having to walk to park the car every day and pay.

Posted by on 26 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by Hilton

Dear Jessica,I appreciate your feedback. I am pleased that you were happy with the outlets and the service you received. We are an older hotel and further upgrades will be carried out over time. Kind RegardsDavid WainGeneral Manager

5 out of 5
Clean, comfy and convenient!

Posted by on 26 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by Hilton

Dear Rong,I am pleased that you found the hotel clean and comfortable and I am delighted that you enjoyed your stay with us. I hope to welcome you back again soon.Kind RegardsDavid WainGeneral Manager

5 out of 5

Posted by on 25 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by Hilton

Dear Jodie,Thank you for taking the time to share your rating. I am pleased you enjoyed your experience with us, and I look forward to your return.Kind RegardsDavid WainGeneral Manager

5 out of 5
Great Location

Posted by on 20 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by Hilton

Dear Vicki,Thank you for sharing your feedback regarding your recent stay with us. I am pleased that location was convenient for you, and I hope to welcome you back again in the future.Kind RegardsDavid WainGeneral Manager

5 out of 5
My fiance and I stayed here for our anniversary and his birthday. It was such a delightful stay, very comfy beds, spacious rooms and lovely slippers and robes. The pool and spa was awesome, and the buffet breakfast was incredible. Definitely keen to stay again. 😍

Posted by on 19 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by Hilton

Dear Marnie,I am so pleased that you had a positive stay for your special celebration. Our buffet breakfast is certainly very popular and I am pleased you were happy with the options available.Kind RegardsDavid WainGeneral Manager

5 out of 5
Lovely quiet west facing room, with a large bathroom complete with all amenities. Room was spotlessly clean. The buffet breakfast catered for all tastes, and was very much enjoyed.

Posted by on 17 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by Hilton

Dear Corinne,I am pleased that you had an enjoyable stay, and you were happy with your room and breakfast options on offer. I hope to welcome you back again in the future.Kind RegardsDavid WainGeneral Manager

5 out of 5

Posted by on 17 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by Hilton

Dear Monika,Thank you for your positive rating. I am delighted that you had a positive stay and I hope we will see you again soon.Kind RegardsDavid WainGeneral Manager

Property Features

Hilton Adelaide offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and 19 meeting rooms. Event space at this hotel measures 23681 square feet (2200 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Hilton Adelaide. For a fee, parking is available. Smoking is allowed in designated areas at this Adelaide hotel.

  • 377 guestrooms or units
  • 18 levels
  • 23681 sq ft of conference space
  • 2200 sq m of conference space
  • Built in 1982
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Pirie Street Tram Station (0.4 km / 0.3 mi)
  • Metro station: Victoria Square - Tarndanyangga Tram Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Adelaide offers 377 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Adelaide hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Netflix
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Coal Cellar + Grill - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

The Collins Bar - This bar serves light fare only. Happy hour is offered. Open select days.

Lobby Lounge - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 18
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29–39 per person
  • Fee for in-room wireless internet: AUD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: AUD 9.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: AUD 55 per day (in/out privileges)
  • Nearby parking fee: AUD 55 per day (1148 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adelaide Hilton
  • Hilton Adelaide
  • Hilton Hotel Adelaide
  • Adelaide Hilton International
  • Hilton Adelaide Hotel Adelaide
  • Hilton International Adelaide
  • Hilton Adelaide Hotel
  • Hilton Adelaide Hotel
  • Hilton Adelaide Adelaide
  • Hilton Adelaide Hotel Adelaide

You should know

  • Pool access available from 6:00 AM to 10 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.